Privacy Policy

We respect your privacy. Any personal information you provide us is subject to the following Privacy Policy.

Introduction

Thank you for choosing Lightray Innovation GmbH ("Company", "we", "us", or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. The Privacy Policy applies to all users of our website and customers who purchase our products (e.g. a Diffuser & Cosine Corrector, "Product") globally. By accessing our website and purchasing our products, you consent to the practices described in this Privacy Policy.

Data Collection and Usage

By purchasing the Product, you acknowledge and agree that we collect certain personal information from you during the checkout process. This information includes but is not limited to your name, shipping address, email address, phone number (if provided), and credit card information. This data is collected for the purpose of processing your order, fulfilling your purchase, providing customer support, improve our products and services, send marketing communications, and comply with legal requirements.

Data Security

We take data security seriously and implement appropriate measures to safeguard your personal information. However, it is important to understand that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Use of Personal Information

Your personal information is used solely for the purposes of processing your order, facilitating product delivery, and addressing any customer service inquiries. We do not share, sell, or lease your personal information to third parties for marketing purposes without your explicit consent.

Third-Party Service Providers

We engage third-party service providers to assist with payment processing, shipping, and other related functions. These service providers have access to the personal information necessary to perform their tasks, but they are prohibited from using it for any other purpose. One of such service providers is Stripe which we use to process your payment. By accepting this privacy policy, we imply that you accept Stripe's Privacy Policy as well.

Website Analytics

We use Google Analytics to gather anonymous website usage to help us improve the website. We do not share any data you enter with Google. Neither we, nor Google have access to your location.

Your Rights

You have the right to access, update, correct, or delete the personal information we hold about you. To exercise these rights or if you have any privacy-related concerns, please contact us via email.

International Data Transfers

As we operate globally, your personal information may be transferred to and processed in countries outside of your own. By providing your personal information, you consent to such transfers in accordance with this Privacy Policy.

Data Retention

We will retain your personal information for the period necessary to fulfill our obligations, resolve disputes, and comply with all applicable laws.

Children's Privacy

Our Product is not intended for use by children under legal age (e.g. 18 years or older) in their respective jurisdictions. We do not knowingly collect personal information from individuals under this age threshold.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to our website. Please review this Privacy Policy periodically for any updates.

Contact Information

If you have questions or concerns regarding your privacy or data protection, please contact us via email.

This document was last updated on August 25, 2023