Privacy Policy

At Lightray Innovation GmbH, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Data Collection and Usage

When you purchase our products (e.g. a Diffuser & Cosine Corrector), we collect information like your name, shipping address, email, phone number (if provided), and payment details. This data helps us process your order, deliver your purchase, provide customer support, improve our products and services, send marketing communications, and comply with legal requirements. We do not share, sell, or lease your information to third parties for marketing purposes without your explicit consent.

Data Security

We use state-of-the-art measures and encryption to protect your personal data. However, as no method of data transmission over the internet or electronic storage is completely secure, we cannot guarantee the absolute security of your data.

Data transfer to service providers

We work with various service providers to process your order as easily as possible. These service providers have access to the personal data required to fulfill their tasks, but may not use it for any other purpose. By agreeing to this privacy policy, you also accept the privacy policy of the following service providers:

  • Payment processing: Stripe
  • Order processing and logistics: Entry
  • Shipping: DHL
  • Website usage data: Google

Website Analytics

We use Google Analytics to collect anonymous website usage data in order to improve our website. We do not share any of the data you enter with Google. Neither we nor Google have access to your location.

Your Rights

You have the right to access, update, correct or delete your stored personal data. These rights exist insofar as no statutory retention obligations or other legitimate interests conflict with the request.

International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside your own. By providing your personal data, you consent to such transfers in accordance with this Privacy Policy.

Data Retention

We will retain your personal data for the period necessary to fulfill our obligations, resolve disputes and comply with all applicable laws.

Children's Privacy

Our products are not intended for use by children under the legal age of adulthood (e.g. 18 years or older) in their respective jurisdictions. We do not knowingly collect personal data from individuals under this age limit.

Changes to the Privacy Policy

We reserve the right to update or amend this privacy policy at any time. Changes will take effect upon publication on our website. Please read it before each purchase.

Contact Information

If you have questions or concerns regarding your privacy or data protection, please contact us via email.

This document was last updated on April 30, 2024